FAQs
The experienced team here at Novo combines the expertise of hundreds of hours spent consulting with leading legal minds and front-line professionals with the precision of advanced AI.
Our team of specially trained AI agents reads, writes, and revises content to create compelling Medical Chronologies and Demand Letters.
This process ensures not only accuracy but also effectiveness, helping maximize settlement potential.
While Novo’s drafting capabilities are 100% powered by AI, the framework behind our agents is rooted in our human creators.
We collaborated with top legal professionals and medical experts to design AI agents that operate with the precision, ethics, and practicality of seasoned professionals.
This enables Novo to produce drafts in just minutes without compromising quality. And more drafts equals more potential revenue.
Novo specializes in personal injury cases, including motor vehicle accidents, slip and falls, workplace injuries, and other liability cases.
Our AI is trained to process and analyze medical records, bills, incident reports, and other case documentation to create comprehensive medical chronologies and compelling demand letters.
Yes. Novo’s AI is specifically trained to analyze thousands of pages of medical records and synthesize them into clear, concise, and effective Medical Chronologies or Demand Letters.
Our agents are designed to tackle complexity with accuracy, ensuring you have the tools needed to present a strong case.
Based on feedback from our clients, Novo typically reduces the time spent creating medical chronologies and demand letters by 50-75%.
What traditionally takes days of manual work can be completed in minutes, allowing your team to focus on higher-value tasks and handle more cases efficiently.
Our AI agents are purpose-built to draft using only the information provided, which eliminates 99% of hallucinations.
While no AI is perfect, we’ve created a Verify step to help you review and refine key details in every draft. This collaboration ensures your final document meets the highest standards.
Protecting client data is our top priority. Novo uses industry-standard AES256 Encryption to safeguard all information.
We never use client data for AI pre-training, nor do we share or sell it to third parties. Additionally, we’re actively pursuing SOC II certification to ensure we meet the most rigorous security and compliance standards.
Yes, Novo is designed to work alongside your existing tools and workflows.
We offer API access on our Premium plan for firms that want to integrate Novo directly into their case management systems.
Yes, absolutely. Novo was built after deep consultation with some of the brightest legal minds in the industry.
Think of Novo as a super-smart junior associate capable of reading and writing 1,000 times faster than a human.
Like any junior, drafts should be reviewed to ensure they meet your firm’s specific standards before being sent out.
Novo is designed to operate within established legal and ethical frameworks.
Our AI follows best practices for legal documentation and maintains appropriate citations for all medical information.
The platform is meant to augment, not replace, legal professionals’ expertise, with final review and approval always remaining with the attorney.
The decision to disclose your use of AI tools is up to your firm.
Many of our clients view Novo as a competitive advantage that allows them to process cases more efficiently and present more thorough documentation.
The quality of our outputs matches or exceeds traditional manually-created documents.
You can begin using Novo immediately after signing up. Our free trial allows you to process one medical chronology and one demand letter so you can experience the platform’s capabilities firsthand.
For firms moving forward with a paid plan, we offer personalized onboarding to ensure your team can maximize Novo’s value from day one.
We provide comprehensive support to ensure your success with Novo:
- Personal onboarding assistance for all new clients
- In-house customer support with average response times under 15 minutes
- Regular training sessions and best practice guides
- Dedicated account management for Premium plan clients
Yes, Novo’s outputs can be customized to match your firm’s preferred format and style.
You can edit and refine any generated document, and our system learns from your modifications to better match your preferences over time.
While results vary by firm, our clients typically see ROI in three key areas:
- Time savings: Reduce document creation time by 50-75%
- Increased capacity: Handle more cases without adding staff
- Better outcomes: More thorough documentation can lead to better settlement offers
Yes, we offer volume discounts for firms processing larger numbers of cases.
Our Premium plan includes custom pricing based on your firm’s specific needs and volume requirements.
Contact us to discuss your requirements and we’ll create a tailored solution for your firm.